Abstract:[Objective] The management of waterworks should be integrated from a holistic view. Existing studies mostly focus on a single perspective, and there is a lack of systematic research on how to realize integrated management of waterworks at the basin, region, and project levels through stakeholder cooperation. Based on the value co-creation theory, we establish a conceptual model for the integrated management of waterworks from different spatial scales and explain why and how the relevant government departements adopt measures to achieve integrated management of waterworks. [Methods] We considered the Xiong'an New Area in China as an example and adopted a single-case method to explore the law behind the phenomenon. Following the data collection method of triangulation verification, multiple methods were used to collect both quantitative and qualitative data, including questionnaires, interviews, direct observation, and internal and external document review, such as official reports, archives, policy documents, and media reports. The Likert-5 score method was used to design the questionnaire, and 87 questionnaires were collected to evaluate the management needs of waterworks. SPSS 24.0 software was applied to perform the sample mean estimation and calculate the Cronbach's α for the reliability test to analyze quantitative data in this study. For qualitative data, we adopted the grounded theory to perform open coding, principal coding, and selective coding successively to extract the required information. Furthermore, we established a model for the integrated management of waterworks and demonstrated the urgent needs for waterworks integration in terms of policies, management, and markets. [Results] All ratings of waterworks management needs are greater than 4, indicating that the Xiong'an New Area has urgent management needs in flood control and drainage, ecological protection, and utilization of water resources. Through independent qualitative data analysis and coding by two researchers, 3 core categories, 12 main categories, and 24 subcategories are clustered according to the grounded theory and the core contents related to the research topic are extracted, including the integrated management needs of waterworks, the value co-creation process, and the integrated management of waterworks. The results show that the integrated management of waterworks requires the water management department to take the lead and coordinate with other government departments, water users, and project participants to jointly create value with the support of information technology to achieve multiple management objectives. [Conclusions] This study reveals the value co-creation process of all stakeholders in the integrated management of waterworks and makes suggestions for the government to manage waterworks, including (1) establishing a unified water management department to take responsibility for the entire management process of waterworks, (2) cooperating with other government departments to establish a coordinated operation mechanism combining drainage basins and regions for waterworks, (3) monitoring water demand and interactive feedback with water users as well as implementing dynamic water supply for production, domestic, and ecological use, (4) developing a unified operation management system to improve the operation efficiency, and (5) effectively supervising the project participants of waterworks and integrating the planning, design, construction, and operation of waterworks to promote the optimal allocation of industrial chain resources. The findings of this study provide references for government water management departments to coordinate stakeholders for the integrated management of waterworks.
刘扬, 唐文哲, 王忠静. 价值共创视角下水务工程一体化管理——基于雄安新区的案例研究[J]. 清华大学学报(自然科学版), 2023, 63(2): 272-282.
LIU Yang, TANG Wenzhe, WANG Zhongjing. Integrated management of waterworks through value co-creation:A case study of the Xiong'an New Area. Journal of Tsinghua University(Science and Technology), 2023, 63(2): 272-282.
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