Abstract：Effective management of construction projects needs scientific methods to evaluate the organizational effectiveness. The interaction mechanism among organization elements of a construction project is used to evaluate the organizational effectiveness of construction projects (OECP). The effectiveness is divided into the organization goals, internal processes, resources and capabilities, organizational people and external stakeholders. Indicator weights are calculated by a fuzzy-analytic hierarchy process (F-AHP) while the indicators used by the hierarchical data and the OECP are evaluated by a synthesized evaluation value. This model is used to evaluate the organizational effectiveness of 8 sub-projects of a large hydropower project. The results show that: 1) the OECP factor weights are similar, with the organization staff being most important, 2) the model is able to analyze the results of a concern factor leading to targeted improvement of the management to improve the OECP, and 3) the synthetic evaluation has a high, significant correlation with the direct evaluation value. The quantitative ordering and qualitative interviews are consistent, which verifies the model's validity.
March J G, Sutton R I. Crossroads-organizational performance as a dependent variable [J]. Organization Science, 1997, 8(6): 698-706.
Dikmen I, Birgonul M T, Kiziltas S. Prediction of organizational effectiveness in construction companies [J]. Journal of Construction Engineering and Management, 2005, 131(2): 252-261.
Drucker P F. The Effective Executive [M]. London, UK: Heinemann, 1967.
Robbins S P, Decenzo D A. Fundamentals of Management: Essential Concepts and Applications [M]. Upper Saddle River, USA: Prentice Hall, 2005.
Steers R M. Organizational Effectiveness: A Behavioral View [M]. Santa Monica, USA: Goodyear Publishing Company, 1977.
Gaertner G H, Ramnarayan S. Organizational effectiveness: An alternative perspective [J]. Academy of Management Review, 1983, 8(1): 97-107.
Hall R H. Organizations: Structures, Processes, and Outcomes [M]. 5th Ed. Upper Saddle River, USA: Prentice Hall, 1991.
Pickle H, Friedlander R. Seven Societal Criteria of Organizational Success [J]. Personnel Psychology, 1967, 20(2).
Keeley M. Impartiality and Participant-Interest Theories of Organizational Effectiveness [J]. Administrative Science Quarterly, 1984, 29(1): 1-25.
Campbell J P. On the nature of organizational effectiveness [C]//Goodman P S, Pennings J M, ed. New Perspectives on Organizational Effectiveness. San Francisco, USA: Jossey-Bass, 1977: 13-55.
Cameron K S. Critical questions in assessing organizational effectiveness [J]. Organizational Dynamics, 1980, 9(2): 66-80.
Quinn R E, Rohrbaugh J. A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis [J]. Management Science, 1983, 29(3): 363-377.
Yacinthe N J. An Assessment of the Organizational Effectiveness of Faith-based and Secular Community Development Corporations in the Provision of Economic Development and Other Services [D]. Atlantic, USA: Florida Atlantic University, 2004.
Glunk U, Wilderom C P M. Organizational effectiveness= corporate performance? Why and how two research traditions need to be merged [Z/OL]. (2014-03-10), https://pure.uvt.nl/portal/files/522964/715.pdf.
Daft R L. Organizational Theory and Design [M]. 10th Ed. Mason, USA: South-Western Cengage Learning, 2010.
Cameron K S. The effectiveness of ineffectiveness [J]. Research in Organizational Behavior, 1984, 6: 235-285.
Chan A P C, Chan A P L. Key performance indicators for measuring construction success [J]. Benchmarking: An International Journal, 2004, 11(2): 203-221.
Boynton A C, Zmud R W. An assessment of critical success factors [J]. Sloan Management Review, 1984, 25(4): 17-27.
Alinaitwe H, Mwakali J A, Hansson B. Organizational effectiveness of Ugandan building firms as viewed by craftsmen [J]. Journal of Civil Engineering and Management, 2009, 15(3): 281-288.
Baccarini D. The concept of project complexity-A review [J]. International Journal of Project Management, 1996, 14(4): 201-204.
Lu Y, Luo L, Wang H, et al. Measurement model of project complexity for large-scale projects from task and organization perspective [J]. International Journal of Project Management, 2015, 33(3): 610-622.
曹萍. 业主方建设项目管理的核心职能研究 [D]. 上海: 同济大学, 2007.CAO Ping. The Core Responsibilities of Owner's Construction Project Management [D]. Shanghai: Tongji University, 2007. (in Chinese)
Turner J R, Müller R. On the nature of the project as a temporary organization [J]. International Journal of Project Management, 2003, 21(1): 1-8.
Lam E W, Chan A P, Chan D W. Determinants of successful design-build projects [J]. Journal of Construction Engineering and Management, 2008, 134(5): 333-341.
Ngacho C, Das D. A performance evaluation framework of development projects: An empirical study of Constituency Development Fund (CDF) construction projects in Kenya [J]. International Journal of Project Management, 2014, 32(3): 492-507.
Nassar N, AbouRizk S. Practical application for integrated performance measurement of construction projects [J]. Journal of Management in Engineering, 2014, 30(6).
PMI. A Guide to the Project Management Body of Knowledge [M]. 5th Ed. Newtown Square, USA: Project Management Institute; 2012.
Mihaiu D M, Opreana A, Cristescu M P. Efficiency, effectiveness and performance of the public sector [J]. Romanian Journal of Economic Forecasting, 2010, 4(1): 132-147.
Cheung S O, Yiu T W, Lam M C. Interweaving trust and communication with project performance [J]. Journal of Construction Engineering and Management, 2013, 139(8): 941-950.
Sun J, Zhang P. Owner organization design for mega industrial construction projects [J]. International Journal of Project Management, 2011, 29(7): 828-833.
Nayak N V, Taylor J E. Offshore outsourcing in global design networks [J]. Journal of Management in Engineering, 2009, 25(4): 177-184.
Currivan D B. The causal order of job satisfaction and organizational commitment in models of employee turnover [J]. Human Resource Management Review, 2000, 9(4): 495-524.
Olander S, Landin A. A comparative study of factors affecting the external stakeholder management process [J]. Construction Management and Economics, 2008, 26(6): 553-561.
Krn S. Analysing customer satisfaction and quality in construction-the case of public and private customers [J]. Nordic Journal of Surveying and Real Estate Research, 2004, 2: 67-80.
黄菊文, 李光明, 王华等. 层次分析法评价固体废弃物的资源化利用 [J]. 同济大学学报: 自然科学版, 2007, 35(8): 1090-1094.HUANG Juwen, LI Guangming, WANG Hua, et al. Analytic hierarchy process-based evaluation of recycling solid waste in Shanghai [J]. Journal of Tongji University: Natural Science, 2007, 35(8): 1090-1094. (in Chinese)
Saaty T L. What is the Analytic Hierarchy Process? [M]. Berlin, Germany: Springer, 1988.
徐泽水. 模糊互补判断矩阵排序的一种算法 [J]. 系统工程学报, 2001, 16(4): 311-314.XU Zeshui. Algorithm for priority of fuzzy complementary judgement matrix [J]. Journal of Systems Engineering, 2001, 16(4): 311-314. (in Chinese)
姬东朝, 宋笔锋, 喻天翔. 基于模糊层次分析法的决策方法及其应用 [J]. 火力与指挥控制, 2007, 32(11): 38-41.JI Dongchao, SONG Bifeng, YU Tianxiang. The method of decision-making based on FAHP and its application [J]. Fire Control and Command Control, 2007, 32(11): 38-41. (in Chinese)
陈华友, 赵佳宝. 模糊判断矩阵的相容性研究 [J]. 运筹与管理, 2004, 13(1): 44-47.CHEN Huayou, ZHAO Jiabao. Research on compatibility of fuzzy judgement matrices [J]. Operations Research and Management Science, 2004, 13(1): 44-47. (in Chinese)
徐泽水. 模糊互补判断矩阵的相容性及一致性研究 [J]. 解放军理工大学学报: 自然科学版, 2002, 3(2): 94-96.XU Zeshui. Research on compatibility and consistency of fuzzy complementary judgement matrices [J]. Journal of PLA University of Science and Technology, 2002, 3(2): 94-96. (in Chinese)